Terms of service

Welcome to The Accessory Lab ("we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website located at theaccessorylab.co.za (the "Site") and all products, services, and content offered by The Accessory Lab.

By accessing our Site or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to all the terms and conditions of this agreement, you may not access the Site or use any services.

1. Overview & General Conditions

Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.
Right of Service: We reserve the right to refuse service to anyone for any reason at any time.
Prohibited Uses: You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

2. Products & Pricing

Accuracy of Colors & Images: We make every effort to display as accurately as possible the colors, textures, and details of our metal stickers and accessories. However, actual colors may vary slightly depending on your screen settings or lighting conditions.
Product Availability: All products are subject to availability. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, or to limit quantities per order.
Price Changes: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without notice.

3. Orders & Payment

Order Acceptance: We reserve the right to refuse or cancel any order placed with us (e.g., in cases of suspected fraud or incorrect pricing displays).
Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Payment Processing: Payments are processed securely via third-party gateways (e.g., PayFast, Yoco, Paystack, or Credit Card). By placing an order, you authorize payment for the total order amount.

4. Shipping & Delivery

Fulfillment: Shipping and handling times are outlined in our Shipping Policy. Estimated delivery dates are non-binding estimates.
Risk of Loss: Title and risk of loss for all products pass to you upon delivery of the item(s) to the shipping carrier.

5. Returns, Refunds & Exchanges

Policy Overview: Returns and exchanges are handled according to our standard Returns & Refunds Policy.
Defects & Damages: If an item arrives defective or damaged, you must notify us within 7 days of delivery with photographic evidence to qualify for a replacement or store credit.
Non-Returnable Items: Used stickers or decals that have had their adhesive backings removed or applied to surfaces cannot be returned unless found to be defective prior to application.

6. Intellectual Property

All content on this Site—including but not limited to text, graphics, logos, images, metal sticker designs, and software—is the property of The Accessory Lab or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. Reproduction, redistribution, or duplication without explicit written permission is strictly prohibited.

7. Limitation of Liability & Warranties

No Guarantees: We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
Surface Application: The Accessory Lab is not responsible for any minor surface damage, adhesive residue, or wear and tear caused to third-party devices, phone cases, or personal items during the application or removal of metal stickers.
Limitation: In no event shall The Accessory Lab, its owner, or directors be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any product or service.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of South Africa.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.